PSR Events will deliver rental products Monday – Friday, 9:00 am to 8:00 pm. Saturday and Sunday 10:00am-6:00 pm -Delivery orders less than $500.00 are subject to a $10.00 / mile charge for pickup and delivery starts at $100.00 -Delivery orders more than $500.00 are subject to a $5.00 / mile charge for pickup and the delivery base price is $50.00 Delivery orders requested before or after our designated time frames are subject to a $200.00 fee. Delivery orders requiring more than one delivery van and trailer will be subject to an additional mileage fee per truck.
Are Rental Prices Charged Per Day?
No, rentals are charged per event. Some of our items are available for pick up, delivery or both
My event is on the weekend, but you are closed on weekends..
No problem! Though our office is closed on weekends, we can still deliver to your specified location on Saturdays and Sundays. Do not forget we also offer select items for pickup. You can pick up at our office location on Friday and return the product to us on the following Monday. Our office hours are open for pick up and drop off from 9am-4pmWe are closed for LUNCH between 12- 1pm
Is the cost of set up and tear down included in your products?
– Set up and tear down is included in the cost of our tents*, inflatables and arches. – Set up and tear down is not included in the cost of our other rental products. Set up and tear down can be purchased for an additional fee per item. *30′ wide and larger tents require an on-site assessment before final pricing is provided. Additional production fees may apply.
Do you require a deposit?
Yes, a 50% non-refundable deposit is required to reserve items and delivery dates. Due to the nature of the rental industry and limited quantities of inventory WE CAN NOT OFFER REFUNDS. For inflatables, an additional Damage Deposit of $100.00 is required. It is extremely important to store the unit in a clean and dry environment while in your possession. Failure to do so may result in the loss of your Damage Deposit. The inflatable will be inspected within 24 hours of being returned to PSR Events. Your Damage Deposit will be returned less the convenience fee after the inspection is complete as long as the item is returned in the same condition in which it was rented.
Can I pick up inflatables ?
We have select Bounce Houses available for weekend rentals that customers are required to pick up and return at our warehouse. (Bounce houses with this option are marked with an asterisk** on the website). All other inflatables are based on a 4 hour guaranteed party time. You may have your inflatable for a longer duration due to your location, event specifics, and our delivery schedule. We assure delivery in plenty of time prior to your event start time!
What is your bad weather policy?
We monitor the weather daily in this business! We will contact you the day before your event to discuss options if the weather is concerning. You may reschedule to another available date within 90 days without penalty. Once our delivery truck is loaded with your delivery, we do not issue CREDIT / REFUND OR A RESCHEDULE OPTION.
Are there any other charges applies to rental items?
Yes, there is an 9.95% equipment & maintenance fee applied to your total. This fee is standard practice in the rental industry, and is applicable to all of our rental items. This charge covers the cost of normal wear & tear, cleaning, inspection and maintenance of all items after each use.